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b) giving you, along with your Categorical consent, with professional and/or marketing information, and also sending you advertising and marketing product or performing immediate revenue routines or commercial communications on items, providers and also other functions of LOFAS Dash SRL, or performing marketplace research;
The Grievances Staff acknowledged the participant's issues but emphasized The standard processing time for withdrawals, advising tolerance and cooperation With all the casino. Due to the player's deficiency of reaction to follow-up inquiries, the grievance was in the long run turned down.
In keeping with our review methodology, we calculated the casino’s Basic safety Index according to a lot more than twenty factors, which includes its financials, fairness of T&Cs, participant grievances, plus much more. The upper the security Index, the more most likely you might be to obtain your winnings without having troubles. seven.5
The Problems Staff reviewed the participant's communication Together with the casino and, following confirming that he experienced wagered €2880, marked the grievance as resolved. The participant was educated that the casino's reward composition remained unchanged Even with his concerns.
The participant from Greece faced troubles with withdrawing funds once the casino disabled usage of his withdrawal option two months prior. Despite a previously processed withdrawal, he was repeatedly questioned For brand spanking new documents, even right after distributing a number of types of identification and proof of handle.
The player from copyright had been pissed off Along with the casino's necessity for PDF bank statements in lieu of screenshots for your withdrawal right after an important acquire, which experienced brought about a delay in withdrawal. Just after various interactions Together with the casino's client support, the player were requested to deliver an unedited proof of deposit.
As far as we've been knowledgeable, no suitable casino blacklists point out Leon Casino. The inclusion of a casino in blacklists, like our Casino Guru blacklist, could suggest misconduct from buyers. It really is recommended for players to variable this in when building their casino alternatives.
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The participant from Greece was incredibly Lively but had not obtained a no-deposit bonus In spite of considerable losses exceeding €one,000. They requested a bonus and apologized for Formerly abrupt conduct with customer support from disappointment.
a) giving the asked for company and permitting LOFAS Dash SRL to perform the survey related to this provider;
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The player from Brazil built a deposit of R$ 54.00 which was not credited to their casino account. Inspite of quite a few problems to casino assist, The difficulty remains unresolved. LEON Casino Participant’s criticism is settled efficiently.
The participant's withdrawal is blocked for 2 times. The grievance was closed because the participant stopped responding.